Frequently Asked Questions about CareBnb Services
We collected a few questions and shared the answers to help you make a decision. If you can't find an answer for your question you can connect with us.
Q: What type of cleaning services do you offer?
We offer a wide range of cleaning services, including subscription services (weekly, bi-weekly, and monthly cleaning), deep cleaning, specialty cleaning, move-in/out cleaning, post-construction cleaning, event clean-up, and home organization. Please visit our Services page for more details.
Q: What are your service charges?
We have mentioned the start price for every service; however, this is just a base price and estimation for your idea. We will give you a more accurate estimation after knowing more about your need for our service. For example, how many rooms you have, how spacious your house is, etc.
Q: How can I book a service with CareBnB?
Booking a service with us is simple. You can do it directly through our website by creating an account first and then choosing the type of service you need, providing details about your home, and selecting a convenient date and time. If you do not have internet or mobile access, you can call us on our business number: +92 335 0740331 for service booking.
Q: How do you ensure the quality of your cleaning services?
From start to end, our team is involved in the process. In most cases, our supervisors will be sent along with the workers, and they will do the quality checking simultaneously. Also, at CareBnB, we employ a team of highly trained professionals who work under the supervision of experienced managers. Our team uses eco-friendly cleaning solutions and state-of-the-art equipment to deliver high-quality results. We also have a quality control process in place to ensure customer satisfaction.
Q: What measures do you take to ensure my home's security?
Your trust is paramount to us. We carefully screen and vet our cleaning professionals for reliability and integrity. Our team members are fully insured and bonded, providing additional protection to our clients.
Q: What if I'm not satisfied with the cleaning service provided?
We strive to provide the highest quality of service to our clients. If you're not completely satisfied with our service, please get in touch with us within 2 hours of the cleaning or inform our supervisor simultaneously, and we will arrange a re-cleaning at no additional cost. We value your satisfaction above all.